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Folens Publishing Company Unlimited Company (“Folens”) is a registered company at Hibernian Industrial Estate, Greenhills Road, Tallaght, Dublin 24. Folens are committed to protecting your personal data and respecting the data protection laws and regulations within Ireland and the EU. This Data Subject Access Request Policy explains how you can make a request to see what personal data we hold about you.
Data Protection is the safeguarding of the privacy rights of individuals in relation to the processing of personal data, in both paper and electronic format.
The General Data Protection Regulation (GDPR) lays down strict rules about the way in which personal data and sensitive personal data are collected, accessed, used, shared, transferred and disclosed.
GDPR stipulates that individuals have the following rights:
What is a Data Subject Access Request (DSAR)?
A request from an individual (Data Subject) to see what personal data a company holds on them.
How do you make a DSAR from Folens?
The best ways to make a DSAR from Folens are:
Hibernian Industrial Estate
What information should be included with your Data Subject Access Request?
While information can be requested verbally, we do not have a phone tracking system so please let us know how you would like us to send you your data through the form above, email or letter. You will need to include sufficient information to identify the Data Subject to Folens satisfaction. In cases where Folens are unable to prove your identity we may ask for proof of identification, in the form of picture ID such as passport or driver’s licence. We require this to ensure that we are dealing with the correct person and are not sharing your personal information with any unauthorised individual. We shall retain a copy for no longer than the period of the subject access request. However, we will not require this in the case of you wishing to unsubscribe from our database we will always present you with the opportunity to unsubscribe at any time.
Folens will ask the Data Subject to specify the exact information he or she wishes to receive
. However, Folens acknowledges that, where the Data Subject wishes to receive a copy of everything we hold about them, then we will fulfil a complete search of the data in the organization.
Can I authorise another individual on my behalf to request a Data Subject Access Request?
Yes, a Data Subject can authorize a third party such as a family member or a solicitor to make a request on their behalf. The person making the request must provide written evidence of their authority to make the request on behalf of the Data Subject. This requires the written authorization of the Data Subject. If there is any doubt about this request, it will be necessary to contact the Data Subject to get confirmation of their consent to disclose their personal data to the third party.
How long will it take to process the DSAR?
We will respond within two working days to acknowledge receipt of your request and aim to fulfil the request within 30 days of receiving written confirmation of the request and validation of your identity. We will communicate with you during the 30-day period if we need clarification on any of the data parts that you require.
What do I need to do if I want the personal data I receive changed or deleted?
If a Data Subject discovers that any information kept about them is inaccurate, they then have the right to have that information rectified or erased. Folens will rectify the inaccuracy or correct the incorrect information.
The Data Subject is advised to send a written request to the Privacy Officer at Folens stating what they deem to be inaccurate and what it should be changed to.
The Data Subject also has a right to have any personal data erased that they regard as irrelevant, excessive for the purpose or obtained unfairly or has no further operational requirement to Folens.
What format will the results be presented to me?
The results will be sent to you in a password protected pdf. If you wish to receive your results by any other manner, please specify when making your request.
Data Request Exemptions
Each request is subject to the following exemptions or prohibitions.
This DSAR Policy is reviewed on a regular basis and was last updated on 31st May 2018.