Warehouse team lead – Full Time Position


Our mission is to provide quality educational solutions, which have a positive impact on teaching effectiveness and student learning.


The main purpose of this role is to ensure that warehouse operatives carry out their duties as outlined to them and to ensure Folens customers’ orders are despatched accurately and on time.

Reports to: Warehouse & Distribution Manager

Essential Duties & Responsibilities:



  • To support the Warehouse team to deliver the best service for our customers


  • Lead Pick, Pack & Ship operations
  • Supervise warehouse operatives including seasonal operatives
  • Stand in for Warehouse & Distribution Manager and existing Team Leader as required
  • Assist in day to day running of the warehouse
  • Carry out inventory checks
  • Quality checking as required and implementation of corrective action
  • Replenishment of picking bins
  • Flexible working hours 
  • Order picking as required
  • Preparation of equipment, stock and publicity materials for roadshows and other events
  • Quality and quantity checking of picks
  • Assist with annual returns process


Accountability in Leadership and Teamwork:

  • Use good judgement to make decisions within areas of responsibility and take ownership of them.
  • Contribute actively to teamwork, both within the warehouse and with other departments
  • Engage in and encourage two-way communication


Key Relationships:

  • CS Team Leader
  • CS team
  • Field Sales Team
  • Literacy Sales Team
  • Accounts


Success Factors:

  • Number of orders/lines/items picked per day.
  • Pick accuracy
  • Despatch order accuracy 
  • Number of quality defects reported
  • Number of returns orders/lines/items processed per day
  • No zero picks
  • No overweight boxes
  • Timekeeping & attendance
  • Flexible working hours



  • Attention to detail
  • Business acumen, strategy
  • Self-awareness
  • Interpersonal – building relationships
  • Ability to supervise others during busy periods
  • Flexible
  • Adaptable
  • Proficiency with warehouse technology
  • Ability to operate Nav warehouse and inventory functions
  • Quality awareness
  • Good manual handling practice
  • Health and safety awareness



  • Previous team lead experience in a busy modern warehouse
  • Order picking
  • Nav warehouse and inventory function experience
  • Quality checking experience
  • Inventory counting experience
  • Experienced & qualified forklift and turret truck driver
  • Experience of flexible working hours

You will need to be able to demonstrate:

  • Good time management and organisational skills to manage your workload
  • Be able to work to deadlines
  • Multi-task and work on multiple tasks, systems
  • Adapt, work flexibly and manage own workload through to completion
  • Handle complaints promptly and remain professional

Desirable as a bonus:

  • MS Dynamics Nav including scanner guns
  • Experience in warehousing environment
  • Experience in working within a team

Key information:

  • Role is 9-5pm daily and is a 37.5-hour week.
  • Immediate start and a full-time position
  • Full paid training is provided as part of the role
  • This role is based at Folens HQ in Tallaght
  • If you have any further queries or would like to apply, please contact Folens HR on careers@folens.ie